Uptime checked from several regions, so a false alarm doesn't wake you up
A network problem between us and the client's server, or a firewall that blocks only our address, looks like a site that is down. That is why a site counts as down only when at least two regions see it down.
A monitor that looks from one place gets it wrong.
If every check leaves from the same server, each of its network problems turns into an alert on every site. The same happens when the client's host blocks our IP: the site works for everyone except us.
After a few false alarms at 3 a.m. the team stops looking at them. That is when the real one arrives.
How we confirm an outage.
First check
The main server calls the site at the interval you chose. If the site answers, that's it.
Confirmation from the probes
If the check fails, we ask the probes in other regions. With three regions the majority decides.
Alert or warning
If the site is down from at least two regions, the critical alert goes out. If only the main server fails, after three checks in a row you get a warning: the site doesn't load from every region.
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Start free trialFrequently asked questions
Do I have to install the probes myself?
Probes are managed by whoever runs the platform. The file is downloaded with its key from Platform admin > Uptime probes and uploaded to PHP hosting in another region.
What if the site blocks only your server?
The probes see it online, so there's no critical alert. After three checks in a row you get a warning that the site doesn't load from every region, so you can ask the host to unblock the address.
Goes well with
- Uptime monitoring for your clients' WordPress and Joomla sitesChecks as often as every minute, response times and a check of the page text.
- Telegram alerts for your client sitesWarnings and critical alerts in a private chat or your team's group.
- SSL certificate expiry monitoring, site by siteAlerts before expiry, and at once if the certificate is invalid.
- DNS change monitoring to catch hijacked domainsNameservers, A and MX records: we report every change.
Try it on your clients' sites.
Connect your first sites today and see what SitePing finds on them.
- Every Complete feature except backups
- Up to 10 sites
- No credit card needed to start
- At the end you choose a plan or move to Free, and nothing is charged
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